Can it be used on slopes or hills?
Yes, this unit can be operated on slopes and or hills. Always exercise extreme caution when operating on slopes and ensure you have proper footing and balance at all times.
What battery is compatible with this tool?
Only Greenworks batteries, chargers, and machines of the same voltage are compatible and interchangeable with one another. Please be advised that the higher the ampere-hour (Ah) rating is on a battery, the more run time it can provide.
Are skid shoes wearable parts?
Yes. Greenworks skid shoes are wearable; wearable parts carry a 90-day warranty against wear and tear.
How far can the snow thrower discharge snow?
The distance that snow is thrown varies depending on the type of snow, wind, and angle of the chute deflector. Light snow will have a greater throwing distance in comparison to wet/heavy snowfalls.
My chute is clogged with snow, what should I do?
Heavy or icy snow may cause the discharge chute to become clogged while in use. If you do get a clog, DO NOT attempt to unclog it with your hands or feet. Instead, turn your machine off and wait at least 10 seconds for it to fully stop. Then, use a chute-clearing brush or a similar object to clear the clog (not included). Operating Tip: If you notice that the chute is clogging often, try adjusting the angle of the chute and impeller speed (if applicable).
How difficult are Greenworks single-stage snow throwers to assemble?
Our units have been designed for quick and easy assembly! The majority of single-stage units can be assembled in approximately 15 minutes. All instructions are clearly detailed within the owner's manual supplied with your purchase. If you should have any questions or concerns, we would be happy to provide assistance.
How large of a driveway can be cleared with this product?
Our single-stage snow thrower kits are often supplied with enough battery capacity to cover the average 4-car driveway. It is important to note that the overall run time received is ultimately determined by the load acting against the unit and will fluctuate.
What is the recommended ambient temperature range?
Snow throwers can be stored at any temperature if the environment is sheltered (indoors) and dry. Batteries and chargers should always be stored indoors at room temperature.
Can this unit be used on gravel?
We do not recommend using our single-stage snow throwers or our snow shovels on gravel surfaces. Gravel, stones, or any loose surface material will be picked up and thrown by the snow thrower, causing damage to the unit and potentially nearby property and people.
Does temperature affect my battery performance?
Lithium-Ion batteries are resilient to cold temperatures. However, we always recommend charging and storing the battery in a safe, dry, room-temperature environment. Long-term cold weather use/storage can allow the internal temperature of the battery to drop away. If the internal temperature of the battery drops below -17°C voltage output may be reduced, and battery communication may be affected. However, if a cold battery is brought back into a safe, dry, room temperature environment and allowed to warm up (should take no more than 10-20 minutes) then there should be no long-term negative impact on battery performance or lifespan. Please note that we recommend placing the battery on the charger after it has returned to room temperature to ensure maximum charge when in use.
