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Frequently Asked Questions
Can I use a higher-capacity (Amp-Hour) battery?
Yes, you can use any amp-hour battery with the same voltage. However, only the original battery size included with the vacuum will fit in the charging dock.
Is it safe to use the vacuum on ceramic tiles?
Yes, we recommend using the lowest speed setting for hardwood floors and medium/high settings for carpet, shag rugs, and ceramic tiles. The floor head features soft bristles, but the vacuum doesn’t have specific attachments for hardwood or ceramic floors.
Please note that users can swap accessories based on their cleaning needs. This kit includes the following: Crevice Tool, 2-in-1 Round Brush, Soft Bristle Brush, Fur Brush, and Deep Cleaning Motorized Brush..
How do I charge the battery?
You have two charging options:
- Wall-mounted charging station: Align the battery’s charging contacts with the station.
- Charging dock: Remove the battery and insert it into the dock.
What is the vacuum’s airflow (CFM rating)?
The vacuum delivers an airflow of 44 CFM (Cubic Feet per Minute).
Can I purchase the vacuum as a tool-only option?
No, the 24V Cordless Deluxe Stick Vacuum is only available as a full kit, which includes the battery and accessories.
